Privacy Policy

Ying Cai Packaging


Privacy Policy




When you register for an account with us online, place an order with us or send us an enquiry, we will collect certain personal information from you, for example, your name, postal address, phone numbers, e-mail addresses, credit card numbers. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer, to process your order, to deliver products, to process payments, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and to provide you with information by post, e-mail, mobile messaging, telephone communications and/or through any other digital means including social network platforms about our products, events, promotions and services. We may also use this information to tailor how our website appears to you and to tailor the contents of our communications with you, so as to make the website and those communications more relevant to you, We may also at times ask you for other information, for example product size and category preferences, age and any special dates (such as birthday and anniversary) which will be used to enhance our service to you. Providing us with this sort of information is entirely voluntary, however we may not be able to process your order if you do not provide us with all the requested information.


We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to analyse, profile and monitor customer patterns so we can consistently improve products and services and understand what may be of interest to you and other customers.

In addition, for quality control and training purposes, we may monitor or record your communications with us. You agree to comply with all local laws, rules and regulations regarding online conduct and acceptable content.




You agree that we are authorized to transmit email to you for the purpose of informing you about your particular transaction. In addition, if you provided your email address for registration with the Website, electronic newsletters, updates and promotional emails from Ying Cai and its affiliates, you agree that we are authorized to send informational and promotional emails to you.


If you receive email updates or promotional emails from us, and you no longer wish to receive these, you can remove your email address from our list by clicking the unsubscribe link to remove your email from our list.




The Website contains features that require registration. At the time you register for online account access, you may be required to select a username and password to be used in conjunction with your account. You are responsible for maintaining the confidentiality of your password, if any, and are fully responsible for all uses of your password, whether by you or others. 


You agree to (a) log out of your account at the end of each session; (b) keep your password confidential and not share it with anyone else; (c) immediately notify Ying Cai of any unauthorized use of your password or account or any other breach of security. YingCai, Inc is authorized to act on instructions received through use of your password, and is not liable for any loss or damage arising from your failure to comply with this Section.




YingCai, Inc reserves the right, at its sole discretion, immediately and without notice, to suspend or terminate your access to or registration on the Website for any reason, including without limitation any breach by you of these Terms. You agree that Ying Cai shall not be liable to you or any third party for any such suspension or termination




You can amend or update your information by logging into My Account on the Website and amending your details as appropriate. If you wish to remove your account or would like us to stop using your personal data for marketing purposes, then please email customersupport@yingcainewyork.com. For security purposes, we may request information to help verify your identity before granting access or making changes to your information.

We may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting, record retention, and enforcement of our agreements.




We may update this Privacy Statement from time to time. The amended Privacy Statement will be posted on the Website. We will indicate the date that this Privacy Statement was last updated. Any changes we make will be effective immediately upon update or notice, which we may provide by means including, without limitation, updating the Privacy Statement on the Website or posting a notice on the Website.

It is your responsibility to review this Privacy Statement frequently and remain informed about any changes to it, so be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Statement. If we make changes to this Privacy Statement and you continue to use this Website or if you submit information to us following such changes, you will be deemed to have read and agreed to this Privacy Statement and any changes. This is our entire and exclusive Privacy Statement and it supersedes any earlier version. We will only use personally identifiable information in accordance with the Privacy Statement that was in effect at the time the information was collected.




Unfortunately transmission of information via the Internet is not completely secure. Although we do our best to protect your personal data we cannot guarantee the security of your data submitted to our website and any transmission is at your own risk. While we strive to protect personal information, neither Ying Cai nor our service providers can guarantee the security of the information on and sent from our website, and are not responsible for the acts and omissions of any third parties who receive the information.


To help protect the privacy of the personal information you transmit through use of the website, YingCai, Inc uses reasonable administrative, physical and electronic security measures against the loss, misuse and alteration of personal information. Personal information provided to YingCai, Inc via the Website or via any Applications and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image. The Website and the Applications uses this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service centre and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.


The Website and the Applications use this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service centre and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

However, please be aware that our website and services are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.




This Privacy Statement is governed by and constructed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to the Website or this Privacy Statement shall be brought only in the courts of the State of New York or the United States District Court for the Southern District of New York.